Terms of service

TERMS OF SERVICE
Last Updated: September 10, 2026
Welcome to EverBright Home. These Terms of Service (“Terms”) apply when you access our online store, browse products, place or manage an order, make a purchase, communicate with us, submit content, or otherwise use services provided through EverBright Home.
In these Terms, “EverBright Home,” “we,” “us,” and “our” refer to the operator of this store. “You,” “your,” and “customer” refer to each visitor, shopper, or purchaser who uses our website.
By using EverBright Home or submitting an order, you agree to these Terms together with any other store policies that apply to your transaction.
CHAPTER 1 — USING OUR STORE
1. Acceptance
These Terms form part of the conditions governing your use of EverBright Home.
If you do not agree with them, please discontinue use of the website and do not place an order.
Additional terms may apply to particular promotions, services, or products where clearly stated.
2. Eligibility
By making a purchase, you represent that you have the legal capacity to enter into the transaction or have appropriate authorization where required.
You must not knowingly use another person's identity, payment credentials, account details, or personal information without permission.
3. Accurate Information
You agree to provide materially accurate and complete information when shopping with us.
This includes your:
Name;
Email address;
Telephone number;
Billing information;
Shipping address; and
Order selections.
You are responsible for checking your information before completing checkout.
4. Improper Use
You may not use EverBright Home for fraudulent, unlawful, deceptive, or abusive activity.
You may not attempt to:
Gain unauthorized access to our systems;
Interfere with store operation;
Circumvent security measures;
Introduce malware or harmful code;
Collect data without authorization;
Violate intellectual property rights; or
Misuse another person's personal information.
We may reasonably restrict access where material misuse or a security risk is identified.
CHAPTER 2 — HOME AND LIFESTYLE MERCHANDISE
5. Product Selection
EverBright Home may offer home accessories, décor, storage items, household products, organizational merchandise, comfort products, practical living goods, and related lifestyle items.
Our merchandise selection may change from time to time.
Products may be added, replaced, updated, restocked, or discontinued without guaranteeing ongoing availability.
6. Product Information
We make reasonable efforts to provide useful and materially accurate product information.
Depending on the product, listings may include:
Measurements;
Materials;
Finish;
Color;
Product features;
Quantity;
Package contents;
Intended use;
Assembly information; and
Care instructions.
Customers should review all relevant product information before purchasing.
7. Dimensions
Customers are responsible for confirming that products fit the intended space or application.
Before ordering, consider relevant measurements including:
Height;
Width;
Depth;
Available floor, shelf, counter, or storage space;
Doorway or access clearance; and
Other location-specific dimensions.
Approximate measurements may contain minor reasonable tolerances.
8. Product Appearance
Images and photographs are intended to reasonably represent our merchandise.
However, physical items may appear somewhat different because of:
Lighting conditions;
Photography;
Monitor or device calibration;
Screen brightness;
Material characteristics; or
Reasonable production variation.
Exact digital reproduction of color, texture, pattern, or finish cannot be guaranteed.
9. Material Characteristics
Certain merchandise may contain natural or manufacturing variations in texture, shade, grain, pattern, surface appearance, or finish.
Such reasonable variations do not necessarily constitute defects.
CHAPTER 3 — RESPONSIBLE PRODUCT USE
10. Intended Purpose
Products should be used only for their reasonably intended household or lifestyle purpose.
Customers are responsible for following applicable warnings, instructions, weight limits, placement guidance, and other product information.
11. Assembly
Where merchandise requires assembly, customers should follow the provided instructions and ensure components are correctly secured before use.
Improper assembly may reduce stability, performance, or safety.
12. Installation
Some products may require mounting, anchoring, electrical work, plumbing, or another form of installation.
Where specialized skills are reasonably required, customers should use an appropriately qualified professional.
To the extent permitted by law, EverBright Home is not responsible for damage resulting solely from improper installation or unsuitable mounting methods.
13. Care and Cleaning
Customers should follow applicable care, maintenance, and cleaning instructions.
Damage caused by unsuitable chemicals, excessive moisture, improper cleaning methods, poor storage, excessive heat, or misuse may not constitute an original product defect.
14. Suitability for the Home
Customers are responsible for determining whether a product is appropriate for the intended environment.
Relevant factors may include surface type, location, available space, moisture, temperature, household traffic, children, pets, and other conditions that may affect use.
CHAPTER 4 — AVAILABILITY, PRICING, AND PROMOTIONS
15. Availability
All merchandise is offered subject to availability.
Placing an item in a shopping cart does not reserve inventory.
EverBright Home may reasonably:
Limit quantities;
Modify available options;
Remove merchandise;
Discontinue a product; or
Change product collections.
If an item becomes unavailable after an order has been submitted, we may cancel the affected item and refund any amount properly collected for it.
16. Pricing
Prices may change before a purchase is completed.
Applicable shipping charges, taxes, promotions, discounts, and other transaction-related amounts will be displayed or calculated during checkout where appropriate.
Customers should review the final order total before payment.
17. Errors
Occasional errors may occur despite reasonable efforts to maintain accurate store information.
Errors may concern:
Prices;
Inventory;
Measurements;
Specifications;
Images;
Product descriptions; or
Promotional information.
We may correct material errors after discovery.
If an error materially affects an order already submitted, we may contact the customer or cancel the affected transaction where reasonably appropriate and permitted by law.
18. Promotions
Promotions may include sales, discount codes, bundles, qualifying purchase offers, or other temporary incentives.
Each promotion may have separate conditions involving:
Eligible merchandise;
Redemption limits;
Minimum purchase amounts;
Customer eligibility; or
Expiration periods.
The conditions displayed with a promotion will govern that specific offer.
CHAPTER 5 — ORDERS
19. Order Submission
Submitting an order constitutes your offer to purchase the selected merchandise under these Terms.
An automated confirmation indicates that we received your order information but does not necessarily mean all acceptance, payment, or verification procedures are complete.
20. Order Review
Before fulfillment, an order may be reviewed for:
Inventory availability;
Payment authorization;
Shipping eligibility;
Customer information;
Quantity limitations; and
Fraud or security concerns.
21. Order Acceptance
We may reasonably decline, limit, or cancel an order for legitimate inventory, operational, payment, legal, or security reasons.
These may include:
Product unavailability;
Failed payment authorization;
Material pricing errors;
Materially incomplete order information;
Suspected unauthorized transactions;
Reasonable indicators of fraud;
Unauthorized resale activity; or
Orders violating these Terms or applicable law.
If we cancel an order after collecting payment, any amount properly owed back will be refunded.
22. Changes and Corrections
Customers should review all order details before checkout.
If you discover an error after submitting an order, contact EverBright Home promptly.
We may attempt to assist, but changes cannot be guaranteed after processing or fulfillment begins.
23. Quantity Limits
We may reasonably limit quantities purchased per person, household, account, payment method, or order where necessary to protect inventory, prevent abuse, or address suspected unauthorized commercial resale.
CHAPTER 6 — PAYMENT AND TAXES
24. Payment Methods
Orders must be paid using payment methods made available during checkout.
Independent payment processors may maintain their own terms, security standards, authorization processes, and privacy practices.
25. Authorization
An order may be delayed or canceled if payment authorization cannot be completed successfully.
Decisions independently made by banks, card issuers, or payment providers may be outside our control.
26. Fraud Prevention
We may conduct reasonable transaction reviews where an order presents potential fraud or security concerns.
We may request additional verification where appropriate.
An order that cannot reasonably be verified may be canceled.
27. Taxes
Applicable sales taxes or similar charges may be calculated and collected where required.
The amount may depend on the products purchased, delivery destination, and applicable requirements.
CHAPTER 7 — SHIPPING AND DELIVERY
28. Shipping Area
EverBright Home currently ships eligible online orders within the United States only.
Please review our Shipping Policy for specific information regarding shipping methods, applicable charges, qualifying order values, fulfillment processing, and estimated transit periods.
29. Delivery Address
Customers are responsible for supplying a complete and deliverable shipping address.
Please verify:
Recipient name;
Street address;
Apartment, suite, or unit number where applicable;
City;
State; and
ZIP code.
Incorrect or incomplete information may cause delays, returned packages, or unsuccessful delivery attempts.
30. Address Changes
If you notice an address error after ordering, contact us as soon as possible.
We cannot guarantee an address change once fulfillment or carrier processing has begun.
31. Delivery Timing
Processing and transit periods are estimates unless expressly stated otherwise.
Actual delivery timing may be affected by:
Carrier operations;
Severe weather;
Holidays;
Transportation interruptions;
High-volume periods;
Address-related problems; or
Other events outside our reasonable control.
32. Delivery Inspection
Customers should inspect merchandise within a reasonable period after delivery.
If your order appears damaged, defective, incorrect, or materially incomplete, contact EverBright Home promptly under the applicable store policy.
33. Supporting Documentation
To evaluate a reported problem, we may reasonably request:
Order number;
Description of the issue;
Photographs of the merchandise;
Images of the shipping packaging; or
Other relevant supporting information.
Where practical, retain the affected item and packaging while the issue is being reviewed.
CHAPTER 8 — RETURNS AND AFTER-PURCHASE ISSUES
34. Return and Refund Policy
Returns and refunds are governed by the EverBright Home Return and Refund Policy.
That policy explains applicable return periods, eligibility requirements, product-condition standards, exclusions, procedures, and refund processing.
Customers should review it before purchasing.
35. Product Condition
Returned merchandise may be required to satisfy the condition requirements stated in our Return and Refund Policy.
Products materially damaged through misuse, unauthorized alteration, improper assembly, inappropriate cleaning, or improper storage may be subject to applicable return restrictions where permitted by law.
36. Damaged or Incorrect Orders
If merchandise arrives damaged, defective, materially incomplete, or incorrect, contact us promptly according to our Return and Refund Policy.
We may request reasonable evidence to evaluate the issue and determine an appropriate resolution.
37. Refund Processing
Approved refunds will be processed according to our applicable return policy.
After a refund has been issued, the customer's financial institution or payment provider may require additional processing time.
38. Damage After Delivery
Damage occurring after delivery due to accidents, misuse, inappropriate assembly, improper installation, unauthorized modification, unsuitable cleaning, or poor storage may not constitute an original defect.
Mandatory rights available under applicable law remain unaffected.
CHAPTER 9 — WEBSITE CONTENT
39. Intellectual Property
Unless otherwise indicated, original materials associated with EverBright Home—including branding, logos, photographs, text, graphics, designs, and website presentation—are owned by us or used with appropriate authorization.
Use of our website does not transfer ownership of these materials.
Protected content may not be copied, modified, redistributed, republished, sold, or commercially exploited without appropriate authorization except where permitted by law.
40. Customer Reviews and Submissions
Customers may have opportunities to submit reviews, photographs, comments, suggestions, or other material.
You should submit only content you have the right to provide.
Customer submissions must not knowingly be:
Unlawful;
Fraudulent;
Defamatory;
Threatening;
Abusive;
Malicious;
Infringing; or
Intentionally misleading.
We may reasonably moderate or remove material that violates these standards.
41. Permission to Use Submitted Content
When you voluntarily provide content for publication through EverBright Home, you grant us a non-exclusive permission to reproduce, display, format, and use that content in connection with operating and promoting our store, subject to applicable law.
You retain any ownership rights you otherwise hold in the original material.
CHAPTER 10 — PRIVACY AND THIRD PARTIES
42. Privacy
Personal information provided through EverBright Home is handled according to our Privacy Policy and applicable privacy requirements.
Customers should review that policy for information about how personal information may be collected, processed, used, stored, and disclosed.
43. Service Providers
We may use independent service providers for functions such as:
Ecommerce technology;
Payment processing;
Shipping and fulfillment;
Website hosting;
Customer communications;
Analytics; and
Other operational services.
These providers may maintain independent terms, security procedures, and privacy practices.
44. Third-Party Links
Our website may include links to independently operated third-party websites.
Such links may be provided for convenience or informational purposes and do not necessarily constitute endorsement.
EverBright Home is not responsible for independently operated third-party websites, including their content, availability, products, services, security, or privacy practices.
CHAPTER 11 — SERVICE AND LEGAL LIMITATIONS
45. Website Availability
We make reasonable efforts to keep our online store available.
However, uninterrupted or error-free operation cannot be guaranteed.
Website availability may be affected by maintenance, software updates, hosting interruptions, technical problems, network issues, or security procedures.
46. Circumstances Outside Our Control
To the extent permitted by law, EverBright Home will not be responsible for delays or failures resulting from circumstances outside our reasonable control.
Examples may include:
Natural disasters;
Severe weather;
Carrier disruptions;
Transportation interruptions;
Government actions;
Labor disruptions;
Widespread network failures; or
Comparable events.
Mandatory consumer protections remain unaffected.
47. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the EverBright Home website and related online services are provided on an “as available” basis.
We do not guarantee uninterrupted, continuously available, or completely error-free operation.
Nothing in these Terms excludes statutory warranties or consumer protections that cannot lawfully be excluded.
48. Limitation of Liability
To the maximum extent permitted by applicable law, EverBright Home will not be liable for indirect, incidental, special, consequential, or similar losses arising solely from access to, use of, or inability to use our website or related online services.
Any limitation applies only where legally permitted.
Nothing in these Terms excludes or limits liability that applicable law does not permit us to exclude or limit.
49. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold EverBright Home harmless from reasonable claims, liabilities, damages, losses, and expenses resulting from your unlawful use of our services, material violation of these Terms, or infringement of another party's legal rights.
50. Severability
If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.
The remainder of these Terms will continue in effect.
51. No Waiver
Failure to immediately enforce a provision does not constitute a permanent waiver of that provision.
A waiver regarding one particular circumstance does not automatically apply to another.
52. Termination or Restriction
You may stop using EverBright Home at any time.
We may reasonably restrict, suspend, or terminate access where a user materially violates these Terms, engages in fraudulent or unlawful conduct, threatens website security, or materially interferes with store operations.
Provisions intended by their nature to survive termination will remain effective.
CHAPTER 12 — FINAL TERMS
53. Governing Law
These Terms will be interpreted in accordance with applicable laws of the United States and, where appropriate, the laws applicable in the State of Utah, without limiting mandatory consumer protections, rights, or remedies available under applicable federal, state, or other law.
54. Updates to These Terms
EverBright Home may revise these Terms from time to time to reflect changes in our products, services, operations, website functionality, store policies, business practices, or applicable legal requirements.
Updated Terms may be published through our website with a revised “Last Updated” date.
Continued use of the store after revised Terms take effect constitutes acceptance of those changes to the extent permitted by applicable law.
55. Related Policies
These Terms should be read together with other policies made available through EverBright Home, including our:
Privacy Policy
Shipping Policy
Return and Refund Policy
Where another policy contains more specific terms concerning a particular matter, those more specific provisions may apply to that matter to the extent permitted by law.
56. Entire Agreement
These Terms together with applicable store policies referenced herein constitute the terms governing your use of EverBright Home and purchases through our online store.
If any provision conflicts with a mandatory requirement of applicable law, the mandatory requirement will control to the extent of that conflict.
CONTACT EVERBRIGHT HOME
For questions about these Terms of Service, an order, or another store policy, please contact:
EverBright Home
356 N 200 E, #12
Provo, UT 84606
United States
Phone: 435-216-6714
Email: EmeryHome1990@everbrightcomfort.com